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Reservations Agent-Wyndham Vacation Rentals
CHARLESTON SC 29403
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674654

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  5 Views, 0 Applications  
 
Reservations Agent-Wyndham Vacation Rentals
**Reservations Agent**





Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 9,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.





Avocet Properties by Wyndham Vacation Rentals in Charleston is currently taking applications for Reservations Agent. This position will be responsible for, but not limited to, the following duties:






1. Answer incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs. Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.

2. Enter all inquiries into the appropriate customer database.

3. Address guest and vendor issues or concerns independently or assist/refer to appropriate Lead Agent or Supervisor.

4. Provide rental property owners with unit booking information.

5. Provide guest services personnel at assigned properties check-in schedules and any other pertinent information.

6. During evening hours, and on weekends, assist guests with after hours check-in procedures and emergency phone calls.

7. Assist callers with general questions or complaints they may have.

8. Respond to guest and owner inquiries via email.




High School diploma or equivalent required



Ability to multi-task and work in a fast paced environment



Excellent customer service skills



Telephone marketing/sales experience

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